Store Policy
Customer Care
I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed customer care policy is a great way to build trust and reassure your customers that they can buy with confidence.
I'm the second paragraph in your customer care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
Privacy & Safety
I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!
Wholesale Terms and Conditions
Minimum Order Quantity (MOQ) To qualify for wholesale pricing, a minimum order quantity (MOQ) of [X] pieces per style or a total order value of [X] USD is required.
Pricing Wholesale prices are available upon request. Please contact us at [wholesale contact email/phone number] for a catalog and price list. Prices are subject to change without notice, but confirmed orders will be honored at the agreed price.
Order Placement Wholesale orders can be placed via [website/phone/email]. Once your order is received, we will send a confirmation email with the order details and an estimated delivery date.
Payment Terms Full payment is required at the time of order placement. We accept payments via [list payment methods, e.g., credit card, bank transfer, PayPal]. For large orders, a deposit of [X]% may be required with the balance due prior to shipment.
Shipping We offer free shipping on all wholesale orders. Our service standards by region are as follows:
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Asia Zone: Delivery within 3-5 days from the date of shipment.
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Pacific Zone: Delivery within 4-6 days from the date of shipment.
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European Zone: Delivery within 4-9 days from the date of shipment.
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North America Zone: Delivery within 5-7 days from the date of shipment.
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South America Zone: Delivery within 9-11 days from the date of shipment.
Order Processing Time All wholesale orders are processed within 3-5 business days. You will receive a confirmation email once your order has been shipped.
Custom Orders We offer customization services for bulk orders, including branding and packaging. Custom orders require a lead time of [X] weeks and may have a higher MOQ. Please contact us at [wholesale contact email/phone number] to discuss your specific requirements.
Returns and Exchanges Due to the nature of wholesale transactions, we do not accept returns or exchanges unless the items are defective or incorrect. If you receive defective or incorrect items, please contact us within 7 days of receipt at [wholesale contact email/phone number] with photos of the issue. We will arrange for a replacement or refund.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us immediately at [wholesale contact email/phone number]. We will work with you to resolve the issue as quickly as possible.
Customer Service For any wholesale inquiries, support, or further information, please contact us at [wholesale contact email/phone number]. We are here to help you and ensure a smooth and satisfactory wholesale experience.
Payment Methods
- Credit / Debit Cards
- Offline Payments